Resident Resources

Essential links for Treasure Island residents, including emergency alerts, claim forms for spoiled food, advocacy tools, and historical press coverage of the grid crisis.

Demand Accountability

Contact San Francisco officials and demand they implement the resolution to hold themselves accountable for the ongoing power crisis on Treasure Island.

Supervisor Matt Dorsey

1 Dr. Carlton B. Goodlett Place
City Hall, Room 244

(415) 554-7970 - Voice
(415) 554-5163 - Fax

DorseyStaff@sfgov.org

Media/Press: Bryan.Dahl@sfgov.org
Records: Dominica.Donovan@sfgov.org

Mayor & SFPUC

Mayor Daniel Lurie

mayor@sfgov.org
daniel.lurie@sfgov.org

Mayor's Press Office

mayorspressoffice@sfgov.org

SFPUC

LMoncrease@sfwater.org

SFPUC Citizens' Advisory Committee

CAC@sfwater.org

Email All Officials Now

This will open your email client with all officials CC'd and a pre-written message you can customize.

By Phone: Medical Support

A nonemergency hotline has been established to help medically vulnerable Californians and health and community care facilities find resources during power shutoffs.

(833) 284-34739:00am - 9:00pm during shutoffs

Assistance available in many languages.

711 Telecommunications Relay Services (TRS) are available for individuals with hearing or speech related disabilities.

File a Government Claim

Lost food, damaged appliances, or other costs from an outage? You can seek compensation from the City — but first you must file a Government Claim against the City and County of San Francisco (and TIDA / SFPUC). You have 6 months from each outage to file (Cal. Gov. Code § 911.2).

Download Fillable Claim Form (PDF)

How to file:

Fill the form (type in the boxes, or print and write).
Print it, then sign and date by hand.
Mail or hand-deliver — SF does not accept emailed or faxed claims.
Send certified mail, return receipt and keep a copy.

Where to file:

Controller's Office, Claims Division
1390 Market St., 7th Floor, San Francisco, CA 94102

Questions? Call the Claims Division at 415.554.3800, or see the official SF City Attorney claim instructions.

This is general information, not legal advice. The claim is routinely filed without a lawyer; consult a California attorney for any lawsuit that follows.

How can I prepare for a blackout?

Step 1: Create a Plan

Use official guides to create a custom plan for your household when faced with a blackout.

Ready.gov Outage Guide

Step 2: Sign Up

Text 94130 to 888-777.
AlertSF will send text alerts for emergencies or significant disruptions on the island.

Text Now

Step 3: Follow Us

Follow the community account on X (Twitter) for real-time updates on outages affecting Treasure Island.

@TISFPOWEROUTAGE