BY PHONE

A nonemergency hotline has been established to help medically vulnerable Californians and health and community care facilities find resources in their communities during power shutoffs.

The hotline is (833) 284-3473.

During power shutoffs or potential power shutoffs, hotline assistance will be available 9:00am-9:00pm. Assistance is available in many languages. 711 Telecommunications Relay Services (TRS) are available for individuals with hearing or speech related disabilities. You can find more information on 711 TRS by clicking the link.

MAKING A CLAIM FOR FOOD SPOILAGE

Go to the City Attorney website (www.sfcityattorney.org/claims) for specific information about filing a claim.

1. If you have further questions, call the Claims Division at 415.554.3800.

2. Submit your claim in person, by mail, or by email to DorseyStaff@sfgov.org

3. Address your claim to the City Attorney's Office, Attention: Controller Representative, at the following address: 1390 Market St. 7th Floor San Francisco, CA 94102

4. Keep in mind that you have 6 months to file your claim from the date of the outage, but it's best to submit your paperwork as soon as possible to start the process.