Report Outage
For the fastest response, use the official channels below. You can also log the incident here for our community records.
SolveSF AI App
The official and most effective way to report issues.
INSTRUCTION: Report under "Damaged Equipment".
Call 311 Directly
415-701-2311
Warning: Location RoutingCalls from the island often route to Oakland 311. Dial the full number above (415-701-2311) to ensure you reach San Francisco 311.